Sync Outage

Incident Report for Faithlife

Resolved

This incident has been resolved.
Posted Jul 30, 2022 - 17:35 PDT

Monitoring

A message queue server ran out of disk space and stopped processing messages. We increased disk capacity so it could resume processing messages. We are monitoring the results.
Posted Jul 30, 2022 - 17:32 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 30, 2022 - 17:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 30, 2022 - 16:28 PDT

Investigating

Some of our sync services are experiencing a partial outage. You may see a red exclamation point indicating a sync failure.
Posted Jul 30, 2022 - 15:05 PDT
This incident affected: Logos Bible Software/Verbum (App.logos.com, Sync).