AccountsApi service disruption

Incident Report for Faithlife

Resolved

This incident has been resolved.

Posted Feb 21, 2021 - 10:57 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 21, 2021 - 10:57 PST

Monitoring

A fix has been implemented. Impacted services are being gradually restored.

Posted Feb 21, 2021 - 10:27 PST

Update

A number of Faithlife sites are currently inaccessible. We are continuing to investigate.

Posted Feb 21, 2021 - 10:10 PST

Update

We are continuing to investigate this issue.

Posted Feb 21, 2021 - 10:06 PST

Investigating

We are currently investigating this issue.

Posted Feb 21, 2021 - 10:00 PST

This incident affected: Faithlife.com (Community API, Faithlife.com), Faithlife TV (Faithlife TV), Files (Files API, Amber.Faithlife.com), Accounts (Accounts API), Logos Bible Software (Sign In, Licenses API), Faithlife Sites (Products API, Logos.com, Sites Platform, Verbum.com), and Faithlife Ebooks, Mobile Apps.

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