AccountsApi service disruption

Incident Report for Faithlife

Resolved

This incident has been resolved.

Posted Feb 21, 2021 - 10:57 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 21, 2021 - 10:57 PST

Monitoring

A fix has been implemented. Impacted services are being gradually restored.

Posted Feb 21, 2021 - 10:27 PST

Update

A number of Faithlife sites are currently inaccessible. We are continuing to investigate.

Posted Feb 21, 2021 - 10:10 PST

Update

We are continuing to investigate this issue.

Posted Feb 21, 2021 - 10:06 PST

Investigating

We are currently investigating this issue.

Posted Feb 21, 2021 - 10:00 PST

This incident affected: Core Services (Accounts API, Licenses API, Files API), Faithlife.com (Faithlife.com, Community API), Logos Bible Software/Verbum (Logos.com, Verbum.com, Sign In), and Amber.Faithlife.com, Faithlife TV, Faithlife Ebooks.